Quokkaroo Privacy Policy
Introduction
Quokkaroo is committed to protecting the privacy and accuracy of your personal information. Quokkaroo Pty Ltd (collectively referred to as ‘Quokkaroo’, ‘we’, ‘us’, ‘our’) is bound by the Privacy Act 1998 (Cth) (the Privacy Act) and the Australian Privacy Principles (APPs). All employees and officers of Quokkaroo are expected to comply with this privacy statement and Quokkaroo’s policies and procedures concerning personal information.
This privacy statement explains how Quokkaroo protects the privacy and accuracy of your personal information under the Australian Privacy Principals. Further information about the Australian Privacy Principals can be found at http://www.oaic.gov.au.
This privacy statement applies to any personal information you provide to us and covers our website: www.quokkaroo.com.
What information do we collect?
The type of personal information that we collect from you will depend upon the circumstances surrounding the collection of information and the type of services that you request from us.
Personal information collected by Quokkaroo may generally include: name; address; company details; phone, fax and mobile numbers; and email address. Quokkaroo may collect other personal information (including sensitive information) depending on the circumstances and your relation to Quokkaroo.
How we collect information
Your personal information may be collected in many ways including interviews, correspondence, by telephone, by email, via our website www.quokkaroo.com, from your website, from media and publications, from other publicly available sources, from cookies and from third parties.
How we use your personal information
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
Access to your personal information
If you wish to view the personal information that we have stored please contact us via email. We will allow your personal information only to be extracted and made available for viewing by you at Quokkaroo.
To whom will we disclose your personal information
We only disclose your personal information to third parties with your express or implied consent, or where we are otherwise entitled or required to do so by law.
Where personal information is held or disclosed overseas, Quokkaroo takes all reasonable steps to ensure that the recipient will handle the information in a manner consistent with the Privacy Act.
Keeping your personal information up to date
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date at the time of collection, use and disclosure. Please contact us to advise of any changes so we may update the information that you provide.
Online security
We are committed to keeping the personal information you provide to us secure. We take all reasonable precautions to protect the personal information we hold about you from unauthorised access, modification, or disclosure and from misuse or loss.
We have a range of physical and technology procedures in place to provide a secure environment. Our online security measures include:
Utilising firewalls and other network security systems within our computer systems;
Restricting access to our computer systems to authorised persons via the use of username and password logon; and
Collecting, from time to time, the IP address that was used to complete an online transaction for the purposes of security.
Our website
If through a channel of contact you are forwarded to another site or organisation, Quokkaroo is not responsible for the privacy practices or content of that site or organisation. Our website uses “cookies” which is a packet of information that allows the server (the computer that houses the web site) to identify and interact more effectively with your computer.
We do not use cookies to track your internet activity before or after you leave the Quokkaroo website. No other company has access to our cookies.
Contact us about privacy
If you have any questions, complaints, or issues that you would like to discuss with us about our privacy policy, or if you wish to access, update or correct any of your personal information please contact us on:
Email: hello[at]quokkaroo.com
Upon request, subject to exemptions under the Act, we must give you access to the personal information that we hold about you, and take reasonable steps to correct it if we consider it is incorrect.
Policy Updates
This Policy may change from time to time and is available on our website.